Mark Nguyen's review

9/3/2026 3:57 PM

undefined Found Elite Appliance Care after an online search for thermador refrigerator repair in Alpharetta, GA, and yeah, glad I called them. Our Thermador fridge was warming up in the fresh food section while the freezer was acting mostly normal, which is never a good sign. They got me on the schedule fast, showed up when they said they would, and the technician clearly knew Thermador systems. No guessing, no dragging it out. He checked the airflow, fan, coils, and control side of it, explained the issue in plain English, then got right to the repair. What I liked most was how normal the whole visit felt. Professional, but not stiff. Clean work, respectful in the house, and he didn’t leave a mess behind. Fridge was cooling properly again before he left, and it’s been holding temperature the way it should. If you need thermador refrigerator repair in Alpharetta, Elite Appliance Care is worth calling. They seem to work on high-end built-in units all the time, and that matters with a Thermador. Parts, diagnosis, service, all handled the right way. Pricing felt fair for this kind of appliance and the quality of the visit. I’d absolutely use Elite Appliance Care again for thermador refrigerator repair. Solid communication, real experience, and they fixed the problem without making it a bigger deal than it needed to be.